Faq Sections

What are the delivery times?
  • Your order is processed within 1 to 2 business days by our team.
  • The delivery time is according to your choice of delivery method, 48h to 72h in colissimo, 24h in Chronopost....
  • The merchandise being restocked will therefore have a longer delivery time. Do not hesitate to contact the office to know the indicative times given by our suppliers.

* We are in no way responsible for the delivery times of carriers

How do I know where my package is?
  • An automatic email is sent at each stage of processing your order.
  • When we entrust your package to the carrier you have chosen, you will receive a delivery tracking number, so you can follow its progress at any time on the website of the selected carrier.

Can I contact the store with a question about my order?

Of course, Yes you can call us at 0223511182 or by email at contact@equi-bride.com , we will answer all your questions.

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